Warranty Policy
Last updated: 24.03.2026
MyCharger is dedicated to providing high-quality products and exceptional service.
We offer a minimum 1-year warranty on all EV chargers sold through our platform.
1. Warranty Period
- All products include a minimum 1-year warranty.
- If the manufacturer specifies a longer period, the full manufacturer warranty will be honored.
2. What the Warranty Covers
This warranty covers manufacturing and technical defects, including:
- Internal device malfunction
- Electrical component failures
- Any other factory-related defects
3. What the Warranty Does Not Cover
- Incorrect installation or non-professional usage
- Physical damage, cracks, or external breakage
- Environmental factors (water, fire, voltage spikes)
- Unauthorized repair attempts or modifications
4. Warranty Service
In the event of a valid claim, we provide:
- Free product repair
- Replacement with a new or equivalent unit
- Professional technical support and diagnostics
5. How to Submit a Claim
To request service, please email info@mycharger.am with the following details:
- Order information (ID or purchase date)
- Product model and a detailed description of the issue
6. Additional Terms
Warranty is only valid if the product has been operated in strict accordance with the manufacturer's guidelines.
