Privacy Policy

1. Who We Are

Company Name: MyCharger
Website: mycharger.am
Email: info@mycharger.am
Activity: EV charger sales, consultation, and professional installation services.

2. What Data We Collect

We collect only the essential information needed for high-quality service:

• Identity Data: First name, last name.
• Contact Data: Email address, phone number, delivery address.
• Order Data: Purchase history and payment status.
• Technical Data: IP address, device information, and cookies.

3. How We Use Your Data

Your data is used exclusively to ensure a seamless experience:

• Processing and fulfilling your orders.
• Providing customer support and warranty services.
• Improving website security and functionality.
• Marketing communications (only with your explicit consent).

4. Legal Bases

We process data based on the necessity of contract performance, compliance with legal obligations, and our legitimate interests in maintaining a secure service.

5. Sharing Your Data

We do not sell your data. Sharing occurs only with necessary partners involved in service delivery:

• Payment service providers.
• Delivery and logistics partners.
• Technical installation specialists (when requested).

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes of collection or to meet legal and regulatory requirements in the Republic of Armenia.

7. Your Rights

You have full control over your personal information:

• Right to access and correct your data.
• Right to data erasure ("Right to be forgotten").
• Right to withdraw consent at any time.

8. Data Security

We implement modern technical measures, including SSL encryption and continuous monitoring, to protect your information from unauthorized access.